FAQ about coronavirus in Lenzerheide holiday region

Last updated: 29 May 2020, 9.10 am

Dear guests and service providers of the Arosa Lenzerheide holiday region

On Friday 13 March 2020, the Swiss Confederation and the Canton of Grisons have adopted far-reaching precautionary measures to contain the spread of the coronavirus.
 
The health and safety of the population, the employees of the tourist businesses and guests from all over the world is a top priority. Below you will find the most important answers to the most frequently asked questions. 
canton of grisons
federal office of public health

Frequently asked questions

Detailed information on the closure of the Arosa Lenzerheide holiday region can be found here.

As things stand today, no special precautions such as wearing face masks are necessary in the Lenzerheide holiday region. However, we would like to draw your attention here to the rules of hygiene and conduct laid down by the federal government:

Bildergebnis für coronavirus so schützen wir uns

The following establishments are open:

Mountain Railways

Hotels

Restaurants

Sports shops and bike schools

Infrastructure

Grocery stores

  • Coop, Churwalden: open from Monday to Saturday
  • Migros-Supermarkt, Churwalden: open from Monday to Saturday
  • Spar Supermark, Lenzerheide: open from Monday to Saturday
  • Spar Supermarkt, Valbella: open from Monday to Saturday
  • Volg, Lenzerheide: open from Monday to Saturday

This list will be updated continuously.

The opening of hotels according to the following dates depends on the development of COVID-19 and the decisions of the Confederation.

This list will be updated continuously.

The opening of establishments according to the following dates depends on the development of COVID-19 and the decisions of the Confederation.

This list will be updated continuously.

The opening of sports shops and bike schools according to the following dates depends on the development of COVID-19 and the decisions of the Confederation.

This list will be updated continuously.

The opening of infrastructures in accordance with the following data depends on the development of COVID-19 and the decisions of the Confederation.

This list will be updated continuously.

This list will be updated continuously.

If you have purchased tickets for an event that was cancelled due to the coronavirus, please contact the organizer directly. Only the organizer himself can decide whether a refund or possibly a postponement of the event is possible.

Smaller border crossings will remain closed until further notice and border traffic will be channelled to larger border crossings. The closure only affects passenger traffic.

At the open border crossings, persons may cross the border if they fulfil one of the conditions laid down in Art. 3 of COVID-19 Ordinance 2 of 13 March 2020.  

If you have already booked accommodation for the period after Saturday, 14 March 2020, please contact the landlords directly.

#discoverlenzerheide

The Lenzerheide holiday region invites you to discover, this summer more than ever.

Whether you are sporty, comfortable, alone, in a group or as a family - everyone is invited to (re)experience Lenzerheide. Share your discoveries from cosy spots to hidden tours with #discoverlenzerheide.

More details

Easy Summer Storno

Look forward to your coming summer and autumn holidays in Lenzerheide! With us you are on the safe side: If, after you have made your booking with us, there is a renewed outbreak of the coronavirus or you are unable to start your journey, various accommodations offer you free cancellation up to 7 days before arrival. The respective valid conditions are displayed directly in the shopping cart for each accommodation. So nothing stands in the way of a secure booking!  

Enclosed you will find a general overview of all participating holiday apartments & hotels and book your holiday in Lenzerheide right away.

> Overview participating accommodations (pdf)

Book your holiday in Lenzerheide now