Covid-19: Information & Protective Measures

Summer season 2021 in Lenzerheide

Dear guests and service providers of the Lenzerheide holiday region

In the Lenzerheide holiday region, the safety and health of guests, residents and employees has top priority. Adherence to all protective measures to prevent infections with the Covid-19 virus are central to this. Nevertheless, we would like to enable you to spend relaxed and as normal as possible days in our region. Below is the most important information for a safe stay with us in the Lenzerheide holiday region.

Last updated: 9 September 2021

Latest news Covid-19 measures

30. August 2021

From Monday, 13 September 2021, Covid-19 certification will be mandatory in indoor areas of restaurants, leisure facilities and sporting events. This means that only vaccinated, tested or recovered guests will have access to indoor areas.

Detailed information

FAQ – Extension of certificate obligation

The certificate requirement applies to persons aged 16 and over.

For these persons, it is currently envisaged that they will be tested for access and thus receive a certificate. The Federal Council has sent the cantons a proposal for consultation to extend the list of vaccines approved for a Swiss certificate to the list of the European Medicines Agency (EMA). The Federal Council will decide on the extension after the consultation.

From 1 October 2021, people who get tested to obtain a certificate will have to pay for the test themselves. The possibility of free vaccination will continue to exist.

No certificate obligation is introduced for

  • public transport, retail trade and in the transit area of airports
  • private events in private premises for up to 30 people
  • Religious events and events for the formation of political opinion up to a maximum of 50 persons
  • meetings of parliaments and municipal assemblies
  • services provided by public authorities as well as personal services such as
    hairdressing salons, therapeutic and counselling services, catering services in social contact points
    (e.g. street kitchens in indoor areas)

The Confederation also does not require certification of workplaces and training centres (including canteens). There is also no certification requirement for outdoor areas (unless visitors to leisure, sports and entertainment facilities switch back and forth between indoor and outdoor areas).

As long as the epidemiological situation requires it. The current time limit is 24 January 2022.

Label Arosa Lenzerheide geprüft | © Arosa Lenzerheide

Lenzerheide certified companies

It is important for the Lenzerehide holiday region to protect guests and employees as much as possible from Covid-19. For this reason, appropriate protection concepts are in place in the companies.

The «Arosa Lenzerheide tested» label shows which companies have committed themselves to special protection against the corona virus.

We wish you a great and safe stay in Lenzerheide!

certified companies (pdf)


Together against COVID-19

General protective measures
So schützen wir uns in Arosa Lenzerheide | © Arosa Lenzerheide

Face coverings are mandatory

In all enclosed mountain railways (gondola lifts, aerial tramways) in all enclosed rooms of the mountain railways and in all indoor areas of restaurants and hotels there is an obligation to wear a face covering for persons over 12 years of age.

The queuing areas are organized in such a way that groups of people standing close together are avoided as far as possible. It is also compulsory to wear certified face-coverings in outdoor queuing areas if the minimum distance of 1.5 metres cannot be maintained.

Access to indoor areas only with valid Covid 19 certificate

Access to indoor areas of restaurants, leisure facilities and sporting events is only granted to those who can present a valid Covid-19 certificate and official identification. The Covid-19 certificate, which is issued in paper form or as a PDF document with a QR code, documents a Covid-19 vaccination, a previous illness or a negative test result.

Information on the Covid-19 certificate can be found here.

So schützen wir uns in Arosa Lenzerheide | © Arosa Lenzerheide

Wash your hands thoroughly

Hand hygiene is even more important this winter:

  • Guests and employees wash their hands thoroughly several times a day.
  • Whenever possible, we refrain from shaking hands and smile charmingly at our counterpart during your stay on the mountain.
  • Furthermore, we recommend the use of the generously provided hand disinfectants.

So schützen wir uns in Arosa Lenzerheide | © Arosa Lenzerheide

Keep distance

You can become infected with the new coronavirus if you have close and prolonged contact with an infected person. By keeping the necessary distance (1.5 metres), you protect yourself and others from infection:

  • Keep distance to the people in front and behind you when you are queuing
  • Protect particularly endangered persons in your environment by keeping a distance
  • In restaurants, guests are only allowed to take off their face-coverings when they are seated at a table.

So schützen wir uns in Arosa Lenzerheide | © Arosa Lenzerheide

Carry out cleaning and disinfection measures

We ensure regular cleaning and disinfection of toilets, often touched surfaces in buildings and transport systems, especially contact surfaces such as handrails, handles and shelves.

  • Our guests and employees cough and sneeze into a handkerchief or the crook of their arm.
  • We professionally dispose of our used face coverings in the waste. We wash the face coverings daily.

So schützen wir uns in Arosa Lenzerheide | © Arosa Lenzerheide

Show self-responsibility

Please show personal responsibility and protect the health of your fellow human beings. Install and activate the Swiss Covid-APP and thereby help to optimise «contact tracing».

Respect our health and hygiene guidelines and enjoy your winter sports days in Arosa Lenzerheide.

Let's give Sars-Cov-2 in Arosa Lenzerheide no chance!

So schützen wir uns in Arosa Lenzerheide | © Arosa Lenzerheide

Buy tickets online & pay cashless

Buy your day or multi-day ticket online whenever possible. The earlier you book your ticket, the lower your price!

If you buy your ticket at one of our sales points, we ask you to always pay cash-free whenever possible.

Protective measures mountain railways
So schützen wir uns in Arosa Lenzerheide | © Arosa Lenzerheide

Guidelines for safe winter sports operations in Arosa Lenzerheide

Detailed protection concept of the Arosa Lenzerheide mountain railways

Frequently asked questions (FAQ)

Here you will find answers to frequently asked questions.


Dr. med. Karl Mannhart, Pradafenzerweg 2, 7075 Churwalden, P +41 81 382 03 82Website 


The local medical practices offer antigen rapid tests-nasopharyngeal swabs as well as PCR-nasopharyngeal swabs. Please make an appointment in advance.


An overview of open establishments in the Lenzerheide holiday region can be found here.

You can find detailed information on the safety measures for using the mountain railways here.

Find out more before your trip on the website of the State Secretariat for Migration SEM. There you will find questions and answers on entry and stay in Switzerland, the exceptions and suspension of visas.

From 8 February, you will have to submit your contact details electronically when you enter Switzerland. The Electronic form for incoming travellers can be filled out online.

A current overview of all upcoming events can be found in the Top Events.

If you have purchased tickets for an event that was cancelled due to the coronavirus, please contact the organizer directly. Only the organizer himself can decide whether a refund or possibly a postponement of the event is possible.

If, after your booking, there are new restrictions due to the coronavirus or you are unable to start your journey, various accommodations offer you a free cancellation up to 31 days before arrival. The conditions applicable in each case are displayed directly in the shopping basket for each service provider. Nothing stands in the way of a secure booking!g! 

  • Free of charge until 31 days before arrival
  • 30 to 14 days before arrival 70% of the booking amount
  • 13 to 3 days before arrival 90% of the booking amount
  • from 2 days before arrival/non-arrival 100% of the booking amount

You are welcome to send us a cancellation request, and we will process it as soon as possible.


Our guests and their concerns are close to our heart. Help us to make the stay more pleasant and safer for all our guests. We look forward to your ideas and suggestions for improvement. Thanks to you, we can continuously improve.

Send your feedback

More Information

Get more information about the current situation in the canton of Graubünden and in Switzerland. You can find daily news on the websites of the Canton of Graubünden and the Federal Office of Public Health (FOPH).

canton of Graubünden

Information and updates on the current situation in the canton of Graubünden.

federal office of public health

Information on the new coronavirus from the Federal Office of Public Health.