Covid-19: Information & Protective Measures
Winter season 2020/21 in Lenzerheide
In the 2020/21 winter season, the focus is on compliance with all protective measures against infection with the COVID-19 virus. The safety and health of our guests, employees and locals is a top priority for the Lenzerheide holiday region.
Last updated: 19 March 2021, 4.20 pm
HOW WE PROTECT OURSELVES IN LENZERHEIDE
Together against COVID-19
Details & Downloads about the protection concepts of the industry
Frequently asked questions (FAQ)
Together against COVID-19
Churwalden
- Dr. med. Karl Mannhart, Pradafenzerweg 2, 7075 Churwalden, T +41 81 382 0 382
Lenzerheide
- Dr. med. Capitani Daniel, Senda Baselgia 2b, 7078 Lenzerheide, T +41 81 384 12 30
- Dr. med. Fierz Michael, Voa Sporz 4, 7078 Lenzerheide, T +41 81 384 27 77
- Dr. med. Messmer Norina, Voa Principala 20, 7077 Valbella, T +41 81 384 20 22
The Federal Council has ordered the closure of all catering establishments by 22 January 2021. Take-aways, delivery services and restaurants and bars for hotel guests are excluded.
The closure of the catering establishments also affects the offer on the mountain. The mountain restaurants have therefore changed their offer to take away. The food can be consumed, for example, at a location on the slopes or during a break in the car.
You can find an overview of the take-away offers in the Lenzerheide holiday region here.
Sports and wellness businesses (e.g. fitness centres, artificial ice rinks, swimming pools) as well as cultural, entertainment and leisure businesses (e.g. cinemas, museums, libraries, concert halls, zoos) will also remain closed until 22 January 2021. Exceptions are ski resorts and other facilities in open terrain as well as wellness facilities for hotel guests. The following leisure facilities in the Lenzerheide holiday region are currently open:
- Snow sports area Arosa Lenzerheide
- Cross-country skiing tracks incl. cross-country skiing centres (Toilettes only)
- Winter hiking trails
- Lenzerheide ice rink
You can find detailed information on the safety measures for using the mountain railways here.
Find out more before your trip on the website of the State Secretariat for Migration SEM. There you will find questions and answers on entry and stay in Switzerland, the exceptions and suspension of visas.
From 8 February, you will have to submit your contact details electronically when you enter Switzerland. The Electronic form for incoming travellers can be filled out online.
- LIVE is LIFE from 31 March to 5 April 2021
If you have purchased tickets for an event that was cancelled due to the coronavirus, please contact the organizer directly. Only the organizer himself can decide whether a refund or possibly a postponement of the event is possible.
If, after your booking, there are new restrictions due to the coronavirus or you are unable to start your journey, various accommodations offer you a free cancellation up to 31 days before arrival. The conditions applicable in each case are displayed directly in the shopping basket for each service provider. Nothing stands in the way of a secure booking!g!
- Free of charge until 31 days before arrival
- 30 to 14 days before arrival 70% of the booking amount
- 13 to 3 days before arrival 90% of the booking amount
- from 2 days before arrival/non-arrival 100% of the booking amount
You are welcome to send us a cancellation request, and we will process it as soon as possible.
Contact
Our guests and their concerns are close to our heart. Help us to make the stay more pleasant and safer for all our guests. We look forward to your ideas and suggestions for improvement. Thanks to you, we can continuously improve.
More Informations
Get more information about the current situation in the canton of Graubünden and in Switzerland. You can find daily news on the websites of the Canton of Graubünden and the Federal Office of Public Health (FOPH).
Information and updates on the current situation in the canton of Graubünden.
Information on the new coronavirus from the Federal Office of Public Health.