FAQ about the Coronavirus in Lenzerheide

Last updated: 29 July 2020, 7.55 am

Dear guests and service providers of the Arosa Lenzerheide holiday region

The health and safety of the population, the employees of the tourist businesses and guests from all over the world is a top priority. Below you will find the most important answers to the most frequently asked questions.
canton of Graubünden
federal office of public health

Frequently asked questions

Detailed information on the closure of the Arosa Lenzerheide holiday region can be found here.

  • In den Gondel- und Pendelbahnen müssen alle Personen ab 12 Jahren eine Maske tragen (gültig ab 6. Juli 2020). Bitte bringen Sie Ihre eigene Maske mit. Gäste ohne Maske werden nicht befördert.
  • Die Maskenpflicht gilt nicht für den Anstehbereich sowie die Sesselbahnen. Wir bitten Sie aber, auch im Anstehbereich eine Maske zu tragen, soweit der Mindestabstand nicht eingehalten werden kann.

We would like to draw your attention here to the rules of hygiene and conduct laid down by the federal government:

Bildergebnis für coronavirus so schützen wir uns 

The Lenzerheide holiday region started summer operations on 6 June 2020. Detailed information on operating hours can be found under Lift Status & Open Facilities.

You will find everything from A to Z under things to know about Lenzerheide

If you have purchased tickets for an event that was cancelled due to the coronavirus, please contact the organizer directly. Only the organizer himself can decide whether a refund or possibly a postponement of the event is possible.

Smaller border crossings will remain closed until further notice and border traffic will be channelled to larger border crossings. The closure only affects passenger traffic.

At the open border crossings, persons may cross the border if they fulfil one of the conditions laid down in Art. 3 of COVID-19 Ordinance 2 of 13 March 2020.  


The Lenzerheide holiday region invites you to discover, this summer more than ever.

Whether you are sporty, comfortable, alone, in a group or as a family - everyone is invited to (re)experience Lenzerheide. Share your discoveries from cosy spots to hidden tours with #discoverlenzerheide.

More details

Easy Summer Storno

Look forward to your coming summer and autumn holidays in Lenzerheide! With us you are on the safe side: If, after you have made your booking with us, there is a renewed outbreak of the coronavirus or you are unable to start your journey, various accommodations offer you free cancellation up to 7 days before arrival. The respective valid conditions are displayed directly in the shopping cart for each accommodation. So nothing stands in the way of a secure booking!  

Enclosed you will find a general overview of all participating holiday apartments & hotels and book your holiday in Lenzerheide right away.

> Overview participating accommodations (pdf)

Book your holiday in Lenzerheide now