Important information about the Coronavirus in Arosa Lenzerheide

Dear guests, due to the updated decree of the canton of Graubünden, restaurants and retail businesses will be closed by Monday, 16 March 2020, 12.00 pm. Hotels and grocery stores remain open.

We have compiled the most important information on the extraordinary situation in connection with the coronavirus in the canton of Graubünden below:

Update Sunday, 15 March 2020: Restaurants and retail businesses will be closed by Monday, 16 March 2020, 12.00pm. Hotels and grocery stores remain open until further notice. Necessary information from the canton of Grisons can be found here: https://www.gr.ch/coronavirus

On Friday, 13 March 2020, the Swiss Confederation and the Canton of Grisons have adopted far-reaching precautionary measures to contain the spread of the coronavirus: By order of the authorities, the Arosa Lenzerheide winter sports area will be closed closed with immediate effect.

Currently open hotels in Arosa
Currently open hotels in Lenzerheide

Dear winter sports guests of the Arosa Lenzerheide region
 
With great regret we had to accept the decision of the Federal Council last Friday, 13 March 2020, and close our winter sports region with immediate effect. The health of the population is also the top priority for the two mountain railways at the present time, and so we very much hope that we will all emerge from this situation reasonably well.
 
We would like to thank you, dear guests, for your visits and the confidence you have placed in us in summer 2019 and during the past winter season. We hope that you will soon return to your normal everyday life, so that we can welcome you back to us in good health next summer.
 
We would also like to express our sincere thanks for your confidence in us to our customers of the 2020/21 annual season tickets, who have already purchased over 2,350 tickets to date.
 
We wish you all a beautiful spring and send you our best wishes from Arosa Lenzerheide
 
Arosa Bergbahnen AG                                                  Lenzerheide Bergbahnen AG
Philipp Holenstein                                                          Peter Engler
CEO                                                                                   CEO

If you have booked online snow sports tickets for the period from Saturday, 14 March 2020, you will receive a refund. You will be contacted automatically by e-mail in the next few days. The refund will also be made regardless of whether you have contacted us. Thank you very much for your patience.

The closure of the snow sports area entails a major financial loss for the mountain railways and the entire tourism industry. The health and safety of the population, the employees of the tourist businesses and the guests from all over the world has top priority. Compensation for the shortened duration of the season is not envisaged due to force majeure. The restaurant vouchers for our heart card members will be extended and can still be redeemed in the 2020/21 season.

Due to the uncertainty regarding the duration of the precautionary measures taken, we are extending the advance sale for the 2020/21 season until 31 July 2020, at least.

Due to the decree of the canton, the cash desks are currently closed. We will be happy to help you by phone, mail or post.
Contact Arosa cable car company
Contact Lenzerheide cable car company