Covid-19: Information & Protective Measures
Mountain Railways Arosa Lenzerheide Winter 2021/22
We look forward to welcoming you to Arosa Lenzerheide. The full range of transport facilities and slopes will be available to you in the 2021/22 winter season. We are convinced that you will find sufficient safety distance in Arosa Lenzerheide so that you can spend beautiful and relaxing days. New directives and findings are constantly being incorporated into the measures.
Last updated: 12 November 2021
Arosa Lenzerheide certified companies
In both destinations Arosa and Lenzerheide it is of great importance to protect guests and employees as much as possible from Covid-19. To achieve this goal, the holiday region has set up a specific protection label.
The «Arosa Lenzerheide certified» label shows which establishments have committed themselves to special protection measurements against the coronavirus.
The mountain railways Arosa Lenzerheide participate in the Covid-19 tests in the canton of Graubünden. Our employees voluntarily and regularly have themselves tested for Covid-19.
We wish you a great and safe stay in Arosa Lenzerheide!
Guidelines for your safe visit in Arosa Lenzerheide
What kind of face coverings are permitted for transport on the mountain railways?
✅ Hygienic mask / medical face mask (surgical mask, surgical mask)
When used correctly, such masks protect other people from infection. The masks are permissible.
✅ Industrially manufactured textile mask (community mask)
When used correctly, such masks protect other people from infection. The Swiss Nation COVID-19 Science Task Force has drawn up a recommendation which such textile masks must comply with. The masks according to this standard are permitted.
✅ Respiratory protection mask (Filtering face piece (FFP) or FFFP2 / FFFP3 mask)
These masks protect the wearer from solid and liquid particles and aerosols. Such masks are available to medical personnel for their work. These masks are permitted, but are not recommended by the FOPH for private use.
❌ Other masks (self-sewn mask, do-it-yourself mask, etc.)
Such masks do not provide reliable protection. These types of masks are NOT allowed.
❌ Scarf, cloth, visors
Scarves or shawls do not provide sufficient protection against infection and have only a limited foreign protective effect. They do not replace a mask. Visors protect the eyes from possible infection by droplets, but infection via the mouth or nose cannot be ruled out.
Balaclavas protect against the cold on the ski slope. They do not provide sufficient protection against infection and have only a limited protective effect. They do not replace a mask. These types of masks are NOT allowed.
FREQUENTLY ASKED QUESTIONS (FAQ)
Medical face masks for CHF 1.00 and Arosa Lenzerheide Community masks (limited number) can be purchased at the points of sale.
Access to the interior of mountain restaurants is only granted to those who can present a valid Covid-19 certificate and official identification. The Covid-19 certificate, which is issued in paper form or as a PDF document with a QR code, documents a Covid-19 vaccination, a previous illness or a negative test result.
Information on the Covid-19 certificate can be found here.
Should there be another pandemic and an official order to close the entire ski area, you will be covered as follows during the 2021/22 season:
Paid price x days lost due to pandemic/epidemic
260 Operating days
The entire area of validity of the annual pass must be affected by the closure. The days lost count from 260 operating days as a result of the order. Days lost as a result of the date of purchase are not included in the calculation. The refund will be issued in the form of a set-off against the purchase of the next annual pass or as a voucher.
A similar regulation applies to the graubündenCard, considering the higher number of operating days. You can find more information here.
Confirmations from a medical professional in accordance with Art. 5 Para. 1 lit. b of the Covid-19 Ordinance Special Situation are accepted. These are checked at our main ticket offices, whereupon a confirmation is issued which must be shown to the mountain railway staff in each case. Please send us the request with the medical certificate in advance to email@example.com (Arosa) or firstname.lastname@example.org (Lenzerheide) so that we can prepare the confirmation.
CURRENT SITUATION, OPEN BUSINESSES AND MORE IN THE TWO DESTINATIONS
Find out more about the current situation, open businesses & restaurants as well as all protection concepts in the two destinations Arosa and Lenzerheide, as well as further information on the protection of our guests.